Returns, Damages & Replacements
At The Chirpie Co., we want you to be happy with your purchase. Please review the following return guidelines.
Damaged or Defective Items
Claims for damaged or defective items, including requests for replacements, must be submitted within 7 days from the date the order was placed.
Return shipping for approved damaged or defective items is covered by The Chirpie Co. Once a return is approved, we will provide a prepaid shipping label for drop-off at a FedEx location.
Returns for Other Reasons
If you are not satisfied with your purchase and wish to return it, a $15.00 restocking fee applies.
To be eligible for return, the item must be in its original packaging and include all tags and stickers as received. Customers are responsible for arranging and paying for return shipping for these returns.
Return Address
Ship approved returns to:
The Chirpie Co.
192 Humphrey Street
Englewood, NJ 07631
Please include your original purchase order number inside your return package.
How to Request a Return
Before shipping an item back, email thechirpieco@gmail.com with your order number and reason for the return so our team can review your request and provide instructions.